**Privacy Policy for Sharma Furniture Works**

Sharma Furniture Works ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy describes how we collect, use, and share information when you interact with our online platform. This policy is governed by applicable Indian laws and regulations, including the Information Technology Act, 2000, and its associated rules, as well as internationally recognized principles of data protection like GDPR to the extent applicable to our data processing activities.

**Information We Collect**

We may collect the following types of information:

• **Information You Provide Directly:** We collect information you provide directly to us, such as when you create an account, place an order, contact us for support, or fill out a form on our site. This information may include your name, contact information (address, phone number), and any other information you choose to provide. When you place an order, we collect information necessary to fulfill that order, including billing and shipping addresses.
• **Information Collected Automatically:** When you visit our site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies, web beacons, and other tracking technologies.
• **Information from Other Sources:** We may receive information about you from other sources, such as third-party service providers (e.g., payment processors, shipping companies) or publicly available databases.

**How We Use Your Information**

We use the information we collect for the following purposes:

• **To Provide and Improve Our Services:** To provide you with access to our online platform, process your orders, fulfill your requests, and provide customer support. We also use your information to improve our site, services, and user experience.
• **To Personalize Your Experience:** To personalize your experience on our site, such as by showing you relevant content and recommendations.
• **To Communicate with You:** To communicate with you about your orders, account, updates, and promotional offers. You may opt out of receiving promotional communications at any time.
• **For Marketing and Advertising:** We may use your information for marketing and advertising purposes, such as to send you targeted advertisements. We only do this where we have a legal basis to do so, such as consent.
• **For Legal and Security Purposes:** To comply with applicable laws and regulations, to protect our rights and property, and to prevent fraud and abuse.
• **Custom Furniture Design, Upholstery, Antique Furniture Restoration, Bulk Orders, Delivery and Installation:** Your information is used to manage orders, ensure quality, arrange delivery, and communicate with you regarding any of the services you require.

**Sharing Your Information**

We may share your information with the following categories of recipients:

• **Service Providers:** We share information with third-party service providers who help us operate our online platform, process payments, fulfill orders, provide customer support, and conduct marketing activities.
• **Business Partners:** We may share information with our business partners for marketing and other purposes.
• **Legal Authorities:** We may disclose your information to legal authorities if required to do so by law or legal process.
• **Affiliates:** We may share information with our affiliates.
• **Other Users:** If you use interactive features on our online platform, your information may be visible to other users.

**Data Security**

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing technical, administrative, and physical security safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

**Data Retention**

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

**Your Rights**

You may have certain rights regarding your personal information, including the right to:

• **Access:** Request access to your personal information.
• **Correction:** Request correction of inaccurate or incomplete personal information.
• **Deletion:** Request deletion of your personal information.
• **Objection:** Object to the processing of your personal information.
• **Restriction:** Request restriction of the processing of your personal information.
• **Data Portability:** Request to receive your personal information in a portable format.
• **Withdraw Consent:** Withdraw your consent to the processing of your personal information (where applicable).

To exercise these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe.

**Cookies and Tracking Technologies**

We use cookies and other tracking technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

**Third-Party Links**

Our online platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third-party websites or services before providing them with your personal information.

**Children's Privacy**

Our online platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.

**Changes to this Privacy Policy**

We may update this Privacy Policy from time to time. We will post any changes on our site. You are advised to review this Privacy Policy periodically for any changes.

**Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sharma Furniture Works 45 Nehru Street, Industrial Area, Faridabad, Haryana, 121001 India